HELUNA ("we," "our," or "us") operates Smart Breadcrumbs, a Shopify application designed to enhance navigation for online stores. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
By installing and using Smart Breadcrumbs, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our App.
When you use Smart Breadcrumbs, we may collect the following types of information:
2.1. Store Information
- Shopify store domain and name
- Store configuration and settings
- Breadcrumb customization preferences
2.2. Technical Information
- App installation and usage data
- API access tokens (stored securely)
- Error logs and performance metrics
- Device and browser information
2.3. Account Information
- Shopify account information (provided by Shopify)
- Contact information if you reach out to us
We use the collected information for the following purposes:
- To provide, maintain, and improve the App's functionality and features
- To customize breadcrumb navigation according to your store's configuration
- To process and manage your subscription (if applicable)
- To communicate with you about the App, including updates, support, and important notices
- To analyze usage patterns and improve our services
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our Terms of Service
We may share your information in the following circumstances:
4.1. Shopify
As Smart Breadcrumbs is a Shopify app, your information is processed by Shopify in accordance with their Privacy Policy. We recommend reviewing Shopify's Privacy Policy to understand how Shopify handles your data.
4.2. Service Providers
We may employ third-party companies and individuals to facilitate our App, provide services on our behalf, perform App-related services, or assist us in analyzing how our App is used. These third parties have access to your information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
4.3. Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4.4. Business Transfers
If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Security measures include:
- Encryption of data in transit and at rest
- Secure API authentication and authorization
- Regular security audits and updates
- Access controls and authentication mechanisms
- Compliance with industry security standards
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you uninstall the App, we will delete or anonymize your data within a reasonable timeframe, except where we are required to retain it for legal or regulatory purposes.
Depending on your location, you may have certain rights regarding your personal information:
7.1. Access and Portability
You have the right to access and receive a copy of your personal information that we hold.
7.2. Correction
You can request correction of inaccurate or incomplete information.
7.3. Deletion
You may request deletion of your personal information, subject to certain exceptions.
7.4. Objection and Restriction
You have the right to object to processing of your information or request restriction of processing.
7.5. Withdrawal of Consent
Where processing is based on consent, you may withdraw consent at any time.
7.6. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information (we do not sell your personal information).
To exercise any of these rights, please contact us using the contact information provided below.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the App, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your information receives adequate protection in accordance with this Privacy Policy.
Smart Breadcrumbs is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
We may use cookies and similar tracking technologies to track activity on our App and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our App.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We will also notify you via email or through the App if the changes are material. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
HELUNA
For privacy-related inquiries, please use the email above and include "Privacy Policy" in the subject line.