Privacy Policy
Smart Breadcrumbs - Shopify App
Last Updated: January 15, 2026
Smart Breadcrumbs ("the App") is a Shopify app by HELUNA that helps merchants create and display breadcrumb navigation. This Privacy Policy explains what information we access/collect when you install or use the App and how we use it.
From Shopify (with your approval)
When you install the App, Shopify provides the App access to certain store data based on the permissions (scopes) you approve. The App requests:
Scopes: write_products, read_products, write_content, read_content, read_online_store_pages, write_online_store_pages, read_online_store_navigation
- Products, collections, and pages (read) to generate, preview, and manage breadcrumb paths
- Metafields (read/write) to store breadcrumb data as JSON in
custom.breadcrumb_pathon products, collections, and pages (set/delete) - Online Store navigation menus (read) to generate “menu-based breadcrumbs” from nested menu items
- Metafield definitions (read/write) to create/check the breadcrumb metafield definition
- App installation + billing status (read) to determine active subscriptions/plans
From you
- Breadcrumb settings you configure in the App
- Support messages you send us (for example via email)
Technical data
To keep the App secure and reliable, we may collect:
- App install/uninstall events
- Error logs and performance metrics
- IP address and browser/device information (admin-side)
- Shopify authentication session data (shop domain, access token, and session metadata)
- Background job records (shop, job type, status/progress, timestamps, and error strings)
Customer data
The App is designed to work with store structure (products, collections, pages, menus, and metafields). We do not need access to your customers' personal information to provide the App's core functionality.
We do not access customers or orders via the Shopify Admin API. Shopify's required privacy webhooks (for example customers/data_request and customers/redact) may include customer identifiers in the webhook payload; we do not store customer personal data from those requests.
- Provide and operate the App (generate/display breadcrumbs and save your breadcrumb settings)
- Support you (respond to questions and troubleshoot issues)
- To process and manage your subscription (if applicable)
- Maintain security and prevent abuse, fraud, and outages
Shopify
The App runs on Shopify and uses Shopify APIs. Shopify processes information under its own policies. See Shopify's Privacy Policy.
Service providers
We may use vetted vendors (for example hosting, logging, and error monitoring) to run the App. They may process limited information on our behalf and only for providing their services.
Hosting provider: Render.
Legal
We may disclose information if required by law or to protect our rights, users, or the security of the App.
No selling
We do not sell personal information.
We keep information only as long as needed to provide the App, comply with legal obligations, and resolve disputes.
On uninstall
- We delete the shop's app sessions from our database.
- We attempt to delete breadcrumb metafields (
custom.breadcrumb_path) from products, collections, and pages (best-effort; may fail if access is revoked before cleanup completes).
If you want confirmation of deletion or need manual cleanup, email info@heluna.xyz.
Depending on your location, you may have rights to access, correct, or delete personal information we hold about you, and to object to or restrict certain processing.
To make a request, contact us using the details below. If you are a merchant using Shopify, you can also manage many data elements directly in your Shopify admin.
If you are an EU/EEA resident, you may also have rights under GDPR. Note that our service providers may process data in countries other than where you reside.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
HELUNA
For privacy-related inquiries, please use the email above and include "Smart Breadcrumbs Privacy" in the subject line.